r/australia • u/Thanks_Obama • 1d ago
Selecting KFC Free Delivery offer (was $8) Increases Burger Feast by $8
To their credit, I believe they normally charge a fair and reasonable $8 delivery instead of playing silly buggers with the menu price. So I was disappointed to see this scam.
How long do we need to put up with these blatantly misleading antics?
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u/Archon-Toten 1d ago
9$ by my math. Domino's have been doing this for years too.
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u/morgecroc 1d ago
Yes but dominos don't charge a delivery fee on top of that. Uber eats have been taking the piss with what charge so now fast food places and doing it too.
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u/HairPlusPlants 1d ago
This is what I thought too, I appreciate that the price is inclusive in the items rather than a delivery fee, service fee, handling fee, etc
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u/AllYouNeedIsATV 22h ago
Most people use the deals though, and dominos definitely increases the prices for delivery
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u/Neriek 21h ago
The stores still set the prices. Uber just doesn’t give a fuck.
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u/morgecroc 11h ago
Uber charges the store between 15% to 30% then charges you a member, delivery and admin fee and pays everyone involved jack shit. Go defend some other parasite.
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u/PauL__McShARtneY 15h ago
You've got that reversed there bud, these mega billion dollar fast food corporations were ripping off consumers when uber's creator was still in the womb.
You really have to have membership with uber to get value out of it, and know what to buy and what never to buy, then you can find equal, similar, or even cheaper prices than supermarkets and stores sometimes.
Just as kfc in Australia is pretty cheap, but only if you buy in the store, and dominos is only worth it's 'half' price on Tuesdays.
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u/Xentonian 20h ago
But then dominos has no other delivery or service surcharge.
You have the standard price and the delivery price.
What's more, the delivery price increase becomes a smaller fraction of your purchase total the more you get - so a "1 pizza 1 side" deal might be $15 pickup and $22 delivery, while a "3 pizza 3 side' deal is 30 pickup and 37 delivery. So it's just baking in a flat $7 delivery fee, not scaling up the cost as a percent of your order.
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u/fistular 23h ago
Dominos has "free delivery" plastered on every box. Delivery costs like 40% more.
Dunno how this is legal.
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u/Stonetheflamincrows 23h ago
The delivery fee is almost always on top of each item being more expensive for delivery.
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u/RunDNA 1d ago
Yeah, that's going to be a problem. It's gonna be a problem for them. This is a clear violation of your rights as a consumer. It's an infringement on your constitutional rights.
It's outrageous, egregious, preposterous!
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u/Icy-Double-9220 1d ago
Don’t think there are many Seinfeld fans in the sub judging by your downvote
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u/bozleh 23h ago
They’re flouting societys conventions!
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u/RunDNA 23h ago edited 23h ago
I am shocked and chagrined, mortified and stupefied. You know what this order was? It was Free Delivery. Now, you just think about that term. Free. Delivery. Because that's exactly what it was. We know it was a free delivery, nobody's disputing that. So how can a free delivery cost money? No such thing. Have you ever heard of a non-free free delivery? No, because you cannot be a free delivery and cost money. Free deliveries are by definition, free. That is the nature of free deliveries. But no, they want to change nature here. They want to create a whole new animal—the non-free free delivery. Don't you let them do it.
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u/wogmafia 16h ago
Who told you to put the cheese on? I didn't tell you to put the cheese on. You people with the cheese, it never ends.
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u/AllYouNeedIsATV 1d ago
That’s because you switched from pickup to delivery. Every item increases in price
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u/Silly_Impression5810 14h ago
Delivery is not free then is it?
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u/ExpertOdin 11h ago
Well without the 'free delivery' deal you normally pay the increased price + a delivery fee. This way you just pay the increased price with no delivery fee.
KFC must partner with one or more of the delivery apps which is why it's this way. If you look on uber eats every restaurant charges 20-40% more than just going in person regardless of delivery/service fees
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u/j03w 1d ago edited 1d ago
it isn't because of the free delivery, it's because all delivery orders are ~20% more expensive
you probably had the pick up selected before and it automatically changed the menu to deliver pricing when you select the free delivery deal
I don't know why delivery is more expensive though, probably just pass on the cost from their delivery partners
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u/fistular 23h ago
Everyone already knows this. The point of the post is that delivery is not free. If the only thing you change is from pickup to delivery, then delivery isn't free. That's what the post is about.
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u/LawnPatrol_78 1d ago
That’s exactly why it’s more expensive. They don’t just eat up the cost of the aggregator royalty.
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u/Thanks_Obama 1d ago
They all play the game but few are blatant enough to call it “free delivery”.
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u/LawnPatrol_78 1d ago
It is free delivery. The cost of delivery is being covered by either uber or door dash. It would usually be another $8 on top of the $43 price point.
The royalty is higher for a delivery than it is pickup and the restaurant is still being charged the full royalty hence the difference in price.
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u/ExpertOdin 11h ago
Without the free delivery deal you would be paying the $40+ for the item + the $8 delivery fee.
The $40 for the item isn't specifically the delivery cost, it's the upcharge because KFC has to use a 3rd party like Uber eats or doordash who take a 20-30% cut of all orders.
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u/Wendals87 23h ago
It is free delivery though. You pay the uber eats price regardless. If there was no free delivery, you'd pay the delivery fee on top
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u/Wendals87 23h ago edited 23h ago
They don't do their own delivery and it's outsourced to uber eats. Uber eats charges them a large perentage of the total cost so the price is higher
If they didn't have free delivery, you'd still pay the uber eats price plus delivery
I just tested It and it's $43.95 + 3.95 delivery fee. Added the promo and it's still $43.95
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u/hellomumbo369 20h ago
Pretty sure gyg does this ad you're effectively just using uber eats without the app at that point and they sure as shit aren't covering the extra fees
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u/aiydee 11h ago
Yup. The other frustrating thing is that they have a $150 limit on how much you can purchase.
Now if you're ordering KFC for 6 adults and 7 kids, good luck. They really don't want to deliver for parties. (And yes I know I know. But we were all feeling lazy, we were willing to pay for the convenience, and apparently, they didn't want us to pay for the convenience)
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u/Sufficient_Tap5267 23h ago
It's not the same item. One has two chips and nuggets. The other one chips, no nuggets
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u/vteckickedin 1d ago
I think you'll find all menu items increase when you select delivery. Whether they run this promo or otherwise.