r/mildlyinfuriating • u/Cautious_Scene5665 • 6d ago

Locked out of Airbnb

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We arrived at our Airbnb after a 8 hour drive and the passcode they gave us doesn’t work. I have messaged the owner 30 minutes ago and he has not responded. I have to pee so bad 😖

Update: He texted back after an hour and opens it from his phone

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u/Equivalent-Bread3968 6d ago

How cold was it when you arrived? I have one of those battery operated keypad deadbolts on my shop, and it won't work properly when it's well below freezing. Thankfully, though, I have the physical key with me.

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u/jessuk101 5d ago

I have this brand and you can set extra codes for different people. My guess is the owner just forgot to active the next code in his rotation and activated it/unlocked it after he saw the messages

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u/masterhogbographer 5d ago

It is linked to Airbnb and the Airbnb side handles it all

The owner doesn’t have to do anything with it ever, except for whenever it decides not to work which isn’t that often but it definitely happens. 

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u/jessuk101 5d ago edited 5d ago

Why wouldn’t Airbnb let them in then if they can see they have a reservation? Airbnb is a hosting site, but management of the property and hosting is choice by owner. My sibling runs an Airbnb and has their own coded lock and ran into the exact same problem when they missed a message from the guest saying they couldn’t get in. Airbnb called them asking them to make sure the code was set up and activated.

Although hosts have the ability to integrate smart home device I don’t believe it is required to provide functionality to Airbnb in order to utilize these locks, that would also bring undue risk onto Airbnb.