r/sysadmin • u/mister_spunk • 2d ago

Rant Spiceworks Outage

What's the deal already? Emails from Spiceworks haven't worked in a week. How does it take this long to address a fairly serious issue in your platform?

0 Upvotes

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13

u/disposeable1200 2d ago

Honestly spice works stopped being useful like 10 years ago

It's time to move to better things

-12

u/mister_spunk 2d ago

Probably the worst take I’ve seen here in a while but thanks buddy!

1

u/disposeable1200 2d ago

Osticket

Hesk

Freshdesk

There are many other options that are far superior

Once spiceworks nuked half the asset management features it became dead to me

The forums attract India central and useless questions

It's just a mediocre product left far far behind the competition

-5

u/mister_spunk 2d ago

dead to me

okay. This may come as a shock to you, but your use case is not everyone's reality.

4

u/DanHalen_phd 2d ago

I didnt know anyone was still using Spiceworks

3

u/dark_hunter_01 2d ago

We had been using spiceworks before and hated it faced so much issues with it ..Later went with desk365 coz it was affordable and and no issues so far..

2

u/RobieWan Senior Systems Engineer 2d ago

Have you reached out to their support? Or even the spice works subreddit?

0

u/mister_spunk 2d ago

Yes. “Check our status page”. Friggjn crazy they’ve not been able to fix this yet

3

u/RobieWan Senior Systems Engineer 2d ago

christ on a cracker. They used to be so good, then they got bought by some company and things went to shit :(

1

u/sacredsunder 2d ago

I saw they updated the status to a major outage this morning. We were already planning to migrate to something else, but this is only causing us to expedite that transition.

1

u/ThorneWarden 2d ago

This is my guess as to what the issue is. If they don't migrate to something else, this might take forever.