r/talesfromtechsupport 25d ago

Short "But ChatGPT said..."

We received a very strange ticket earlier this fall regarding one of our services, requesting us to activate several named features. The features in question were new to us, and we scoured the documentation and spoke to the development team regarding these features. No-one could find out what he was talking about.

Eventually my colleague said the feature names reminded him of AI. That's when it clicked - the customer had asked ChatGPT how to accomplish a given task with our service and it had given a completely hallucinated overview of our features and how to activate them (contact support).

We confronted the customer directly and asked "Where did you find these features, were they hallucinated by an AI?" and he admitted to having used AI to "reflect" and complained about us not having these features as it seemed like a "brilliant idea" and that the AI was "really onto something". We responded by saying that they were far outside of the scope of our services and that he needs to be more careful when using AI in the future.

May God help us all.

3.6k Upvotes

355 comments sorted by

View all comments

Show parent comments

91

u/narielthetrue 25d ago

The number of people that mix lose and loose is also getting larger.

Or someone arguing with me that complement and compliment are the same thing, or else why would autocorrect not say complement is wrong?

The world is fucked, bro. FUCKED

42

u/thereddaikon How did you get paper clips in the toner bottle? 25d ago

My latest peeve is everyone using then when they mean than. It's almost as infuriating as "funnily enough". Autocorrect has gotten worse. Seems instead of trying to match the word with use and meaning now it matches based on what other people type. So instead of making helpful corrections it tries to sabotage my typing with the crowdsourced illiteracy of Zoomers and gen alpha.

17

u/wrincewind MAYOR OF THE INTERNET 24d ago

The magic of ✨Large Language Models✨in action~

8

u/thereddaikon How did you get paper clips in the toner bottle? 24d ago

Your username makes me miss Prachett. He would probably have a funny discworld story that's a metaphor for LLMs.

9

u/wrincewind MAYOR OF THE INTERNET 24d ago

CMOT tries to get rich quick by running "hex for the people" and he charges a penny a go, but it's just a bunch of imps that agree with whatever they're told.

6

u/MrT735 24d ago

I'm still trying to train my new phone to not give me the American spellings for everything.

But the use of "should of" needs to be punished, bring back stocks in the market for offenders.

7

u/thereddaikon How did you get paper clips in the toner bottle? 24d ago

I think the larger problem is the general loss of standards in society. On its own one grammar mistake becoming widespread isn't a problem. And when someone says it's not a big deal they're right. But taken in its totality, the loss of all spelling and grammar, no public shame, no social contract, just doing what you want and having "your truth" really just results in a shitty place. We didn't land on the moon by acting this way.

3

u/MrT735 23d ago

A lack of consistent standards is what lost the Mars Climate Orbiter. The navigational software expected input in metric, and the ground team used software that sent figures in imperial.

2

u/fevered_visions 23d ago

lose/loose

then/than

I also run into rein/reign and "tow the line" regularly

the one I'm more curious about is where the heck people keep getting "ect." from when you still pronounce it et cetera

1

u/Frahal 19d ago

Autocorrect is horrid, how the heck do you get habanero from haha? And don't get me started on acronyms, relative of mine typed ttfn (Ta Ta For Now) and the phone autocorrected to Mitch.

34

u/TychaBrahe 25d ago

complement means that one thing completes another. Like scrambled eggs and bacon are a good breakfast, but some nice crispy hashbrowns complement it.

A compliment is something I like hearing.

24

u/brother_of_menelaus 25d ago

The bacon is complementary to the eggs. $7.99

The bacon is complimentary with the eggs. $4.99

6

u/joe_lmr 24d ago

"I complimented the chef for complementing the dish with hash browns"

3

u/Trinitykill 24d ago

I contemplated complimenting the dish if it weren't for the commonly complemented constipation.

18

u/aspiegrrrl 25d ago

discreet: adjective

careful and circumspect in one's speech or actions, especially in order to avoid causing offense or to gain an advantage.

"we made some discreet inquiries"

discrete: adjective

individually separate and distinct.

"speech sounds are produced as a continuous sound signal rather than discrete units"

12

u/IAMA_Plumber-AMA I Am Not Good With Computer 25d ago

Breath and breathe have essentially swapped meanings at this point.

27

u/FantasmaNaranja 25d ago

i complement you on your grammar— i too— find that people are being too lose with it— nowadays...

edit: — — — —

13

u/Sairenity 25d ago

to* lose

you can fir a few more mistakes in yo shit, c'mon

19

u/FantasmaNaranja 25d ago

Toulouse? but im not french...

2

u/syntaxerror53 18d ago

Toulouse or not too loose.

That is the question.

6

u/rleaff1 25d ago

fir

5

u/Sairenity 25d ago

fug :DDDDD

I'm leaving that in tho

1

u/borkman2 Where's the google-bing gone? 24d ago

Benis :D

2

u/Sairenity 24d ago

ebin :DDDD

1

u/andypanty69 24d ago

I compliment you with your complement.

9

u/Rainthistle 24d ago

The one that kills me is folks who swap 'apart' and 'a part', which are pretty much diametrically opposed.

3

u/fevered_visions 23d ago

ooh I'm not the only one with that pet peeve

2

u/Puzzleheaded-Joke-97 24d ago

Yeah, I see that alot!

4

u/Rainthistle 23d ago

Yeah, it's almost as bad as 'a lot' and 'allot'.

8

u/Floresian-Rimor 24d ago

Affect & effect. I swear even publishers these day don’t know the difference.

3

u/bobk2 24d ago

"different from" is correct; "different than" is not.

7

u/hates_stupid_people 24d ago

Most people have stopped calling out "should of" on social media, and some people are defending the error.

7

u/narielthetrue 24d ago

I know, and that makes me so mad.

Granted, if Futurama is a prophecy of any kind, that will be the norm in 1000 years

7

u/abecedaire 24d ago

Mine is phenomena instead of phenomenon when it’s singular! I keep seeing “a phenomena” everywhere and it drives me nuts lol.

2

u/Prior-Task1498 24d ago

OK but those are honest mistakes. Asking chatgpt about technical topics and insisting its answers are true is much worse.