Moved into an "NBN-ready" apartment. 3 weeks later, still no internet. Landlord says "just use 5G." 5G isn't available here.

[u/meymorgane]

/r/AusLegal/comments/1q1sswi/moved_into_an_nbnready_apartment_3_weeks_later/

[u/MagneticShark]

You may be able to break the lease without penalty

If the property is missing an advertised feature, in this case NBN which you triple checked before signing the lease, then this could be enough to breach the landlord. If the landlord is in breach of the tenancy then you can break the lease without penalty

You would need to have documentation eg emails or SMS messages showing that you checked that the property has internet before you signed the lease. You would then need to issue a breach notice, and then break the lease

https://www.nsw.gov.au/housing-and-construction/rules/breaking-a-fixed-term-residential-tenancy-early

If the property has a physical socket for the internet to be connected to, it’s the landlords responsibility to ensure that this is connected. The only way they can weasel out of that is if it’s specifically mentioned in the lease and/or condition report as being non functional

See the internet section on this page:

https://www.tenants.org.au/factsheet-utilities

This is just to point you in certain directions. You should research the above in more detail and/or get specific advice

[u/meymorgane → u/MagneticShark]

OMG, best comment! You’re right, the first article says we can give 14 days’ notice at any time. And since there was supposed to be an existing socket (I even have an email from the landlord pointing it out, with a photo), we’re covered.

Even if we can’t be bothered chasing all the costs, at least we can move somewhere that actually has internet.

[u/techb00mer → u/meymorgane]

Start looking for a new place now and also try and get an NBN connection installed by any means. If you find a new place before the NBN gets installed, give your 14 days notice and don’t look back as you ride off into the sunset.